Planning a charter
Share destination, approximate dates, crew size, experience level, and the features that matter most.
Speak with our charter team
What can we help you with?
You do not need an account to ask a question. Send us a message or request a callback; we verify your email so we can handle your request.
Ask without an account
Send your question in three short steps.
- 1Enter your name, email, and question.
- 2Use the six-digit code sent to your email.
- 3Send the request and keep the confirmation reference.
What can we help you with?
Existing booking
Include the booking or operator reference, travel dates, and the specific deadline or issue.
Charter company or owner
Use the partner contact address for inventory, onboarding, account, or fleet questions.
Contact details
- Booking support
- support@charterwerk.de
- General enquiries
- hello@charterwerk.de
- Charter companies
- info@charterwerk.de
- Privacy requests
- privacy@charterwerk.de
- Support hours
- Mon–Fri · 09:00–18:00 CET
- Legal entity
- Pevalon Platforms GmbH
- Company registration
- FN 665716w · Firmenbuchgericht Graz
Messages are handled during Mon–Fri · 09:00–18:00 CET. For time-sensitive existing bookings, include the booking reference and departure date in the first message.